Categories

Affiliates (2)

Billing Issues (2)

Competitor Comparisons (2)

How we stack up to the competition!

Guardian Neo Troubleshooting (23)

Legacy Backup Software (18)

Pre-2018 Support Issues

Resellers (14)

How to manage a Reseller Account

Most Popular Articles

 PayFast: How to apply payments you already made to an invoice

This is for customers who have paid their invoices, but not straight from their invoice...

 How to pay your invoice via EFT - Payfast

Here is how you would obtain the correct bank details and reference number to pay using our...

 How to modify your Machine ID

The Machine ID specified during Soteria Guardian installation should be unique to the machine....

 Device does not appear in backup management console after installation.

Symptoms You have installed Guardian Neo Agent and registered it in your account, but when you...

 How To Add your first client to your Reseller Control Panel

Log into the control panel here: http://backup02.ct.za.soteriabackup.net:6060 and login withyour...