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Pre-2018 Support Issues

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How to manage a Reseller Account

Most Popular Articles

 PayFast: How to apply payments you already made to an invoice

This is for customers who have paid their invoices, but not straight from their invoice...

 How to pay your invoice via EFT - Payfast

Here is how you would obtain the correct bank details and reference number to pay using our...

 How to modify your Machine ID

The Machine ID specified during Soteria Guardian installation should be unique to the machine....

 What is initial seeding?

Initial 'seeding' via local storage explained If your data size is quite large, there is another...

 How To Add your first client to your Reseller Control Panel

Log into the control panel here: http://backup02.ct.za.soteriabackup.net:6060 and login withyour...