Articles

 Backup vs Cloudsync

Online Backup vs Cloudsync Online Backup 1) Online backup of your files - You choose your...

 Best Practices

GeneralSelect only the files and folders that contain the data that you require to backup. Do not...

 Cloud Sync - Getting Started

Order CloudsyncChoose your Cloudsync package on our website, and checkout. Receive EmailYou will...

 Download files from cloud storage

Downloading files from the cloud storage You can browse the cloud storage, view the...

 How do I determine the size of my data?

Open Windows File Explorer (Click on 'Start' click on 'All Programs' and then 'Accessories'...

 How do I know what to backup?

How do I know what to backup?   Initially you would need to determine the size of...

 How do I setup a Private Server?

A Private Server is a dedicated backup server that resides inside your office. All office...

 How to modify your Machine ID

The Machine ID specified during Soteria Guardian installation should be unique to the machine....

 How to pay your invoice via EFT - Payfast

Here is how you would obtain the correct bank details and reference number to pay using our...

 How to test your backup

1. To test a restore, open up the Guardian web console from the desktop and log in with the...

 How to upgrade/downgrade and modify your backup package

This article explains how to Upgrade/Downgrade and modify your existing backup package with us.-...

 Initial Seeding - Guardian ACB - Step by step

Login to the Guardian OBM / ACB client user interface, Select the 'Backup Sets' tile: Then...

 What is initial seeding?

Initial 'seeding' via local storage explained If your data size is quite large, there is another...

 What is the Machine ID (aka Guardian ID) ?

The "Computer ID" is a globally unique name that is assigned to your computer to identify it from...

 What is the best schedule time to configure?

You should choose the time of day for the backup schedule when your computer is most likely to be...